Frequently Asked Questions:

• I see all these classes have a live Zoom time.  Will I have access to the recordings?

  Yes—they will all be in your “library” on www.jessgoulding.com. When you sign up for a class you will provide your email address and create a password.  This is how my website becomes the portal to your library.  Just save your password on your computer, and you should always be signed in!

• How long do I have access to the recordings?

  There are a few different answers here:

  If you sign up for 6 weeks of a course, you keep the recordings for an additional 6 weeks.  If you sign up for 12 weeks, you keep the recordings for an additional 12 weeks (this is for Calm Your Mind, Lift Your Spirit Therapeutic Yoga and for Flow to Lay Low only).  For Strong Foundations you keep the recordings for an additional 12 weeks.  (12 weeks is through February, 2021.). 

  For the Hatha Yoga Monthly subscription, I will leave classes in the library for an additional 2 weeks, giving you time to take those classes on your time.

• I see there are three choices called “Hatha Yoga.”  Are they the same class?  Do we get different things depending on which we choose?

  The Tuesday/Thursday Hatha Yoga options are all for the same class.  These three options are honor-system donation based. Basically, if you come twice a week, or watch on demand twice a week, the $80 donation is right for you.  Half the classes?  $40.  Just want access as needed? $20.  I'm not taking roll, I'm creating a place for yoga no matter what, trusting students will give what they can in return. 

• What if I can’t make it to all the classes?

  No problem—just watch the class you missed on your time by signing in to your Library.

   

• What if I don’t have or want PayPal?

  Simply email [email protected]ulding.com with “Alternative payment request” in the subject. I’ll share the address where you can send a check. Once it’s received I’ll register you for the class!

   

• What if I really want yoga but my income is greatly reduced because of COVID-19? 

  Believe me, I get it! PLEASE do not hesitate to reach out for assistance. We can discuss a payment that works for you, or a scholarship as needed. But DO GET YOUR YOGA!! 

   

• What if I want to cancel my Hatha Subscription?

  Simply email [email protected] with “Cancel Hatha” in the subject. You will not be charged the following month and you will no longer have access to the class recordings.

   

• What if I want to change my donation level for Hatha Yoga? 

  Things change—I get it! Simply email [email protected] with “Change donation” in the subject.  Then let me know which level you would like to change to. No questions asked! 

   

• Do I get a refund for a course if I change my mind?

  Yes—if you try the course for two weeks and decide it isn’t for you, simply email [email protected] with “Refund Request” in the subject line. Refund requests will not be honored after October 4.

   

• What if I get injured and cannot do the classes anymore?

  If it’s before October 4, I can issue a full refund.  If after October 4, I will credit your account for any of my services in the future, including Yoga Therapy.  

   

• Where do I find my Zoom links? 

  Within each course there is a page with a Zoom link, as well as other pertinent information, such as class calendar link, materials needed, and day and time of the class.  

   

• Can someone start later in the semester?

  Yes! Join anytime. However, I do not plan to prorate these courses.  Late starters will still have access to all class recordings through December or February, depending on length of course.  

  *Additionally, Therapeutic Yoga and Flow to Lay Low will have a second 6 weeks start time of November 2 and 6, respectively.